Register your repair
Fill in the form and describe the problem in your own words. No technical language needed.
PlayStation, Xbox and Nintendo Switch board-level repair in Belgium
Does this sound familiar
The problem in your words, the cause in ours
Almost nobody searches for motherboard. People search for what they see. Below is what customers tell us, and what is usually going on.
01
No picture on your TV
It starts up, you hear the fan, the light is on. Your screen stays black, whichever cable you try.
HDMI chip or portRead what is broken02
A short blue light, then off
A beep, a blue or white light that pulses, and within a few seconds it switches itself off again.
Voltage on the boardRead what is broken03
Stick drift
Your character walks to the left on its own. Your aim slides away while you are not touching the stick. DualSense, Joy Con and Xbox controllers all suffer from it.
Potentiometer or Hall sensorRead what is broken04
Bent or broken HDMI pins
The cable sat at an angle, or someone tripped over it. Sometimes you see it straight away, sometimes only under the microscope.
Port replacementRead what is broken05
Moisture has got in
Cola, a knocked over glass, a leaking windowsill. Moisture keeps eating away until the board gives up, even weeks later.
Cleaning and repairRead what is broken06
It cuts out while you are playing
Halfway through a match, always at the worst moment. Sometimes with an error code, sometimes just black.
Heat or power supplyRead what is brokenThe difference
Replacing costs you everything. Repairing costs you one connection.
A console rarely breaks completely. Usually one connection is broken. A solder joint a few tenths of a millimetre across, a trace that has burnt through, a chip that no longer gets power.
The usual route
Exchange
- You get a different unit back, not your own.
- Your storage goes out the door with it. Saves, screenshots, everything.
- Downloading digital games again, logging in again, setting everything up again.
- Out of warranty you pay almost the price of a new one.
With us
Repair on the board
- You get your own console back, with your own serial number.
- Your drive stays in it. Your saves and your games are still on it.
- We work under the microscope, at chip level, not with swap parts.
- You hear the price before we start. You decide.
Try it yourself
This is what we do, three tenths of a millimetre at a time
Hold the button down and watch what happens to the broken trace. Let go and it drops back, just like solder that cools down before it bonds.
Connection: 0 per cent
- The trace is whole again. Your console starts up again, with everything still on it.
- No new unit, no new serial number, no new bill for 550 euros.
- Twelve months warranty on exactly this work.
How it goes
From your request to your console back home
You always hear first what it is and what it costs. Nothing is repaired before you say yes.
Post it to us
You get an email telling you how to pack and send it safely. You can also drop it off, Monday to Saturday.
Diagnosis and price
We open it, measure through the board and call or email you what is broken and what it costs.
Repair and return
Repaired, tested for hours and sent back to you insured. Twelve months warranty on the work.
What we repair
All consoles, all models, the old ones too
From the newest PlayStation to a Wii in the attic. If there is a board in it, we can work on it.
PlayStation
PS5 · PS5 Slim · PS5 Pro · PS4 · PS4 Pro · PS3
- No picture because of the HDMI chip or port
- Blue light and switching off straight away
- Moisture damage and short circuits
- DualSense stick drift
- Fan, thermal paste and liquid metal
Xbox
Series X · Series S · One X · One S · 360
- Black screen at start up
- A power supply that gives up
- HDMI port replacement
- Controller stick drift
- A disc drive that will not read
Nintendo
Switch 2 · Switch OLED · Switch · Lite
- Joy Con drift, left and right
- Charging port pulled loose or not charging
- No picture on the TV through the dock
- Moisture damage after a little accident
- Screen and touch
Controllers and retro
DualSense · Joy Con · Xbox · Wii · PS2
- Stick drift fixed with Hall sensors, so it does not come back
- Buttons that stick
- A battery that no longer charges
- Repairing and refurbishing retro consoles
- Region and video signal
Prices
What it costs, before you send anything
These are guide prices including VAT and including parts. After the diagnosis you get the exact price. If it does not appeal to you, we simply send it back.
What
For what
Guide price
Diagnosis on the board
Always the first step, deducted if we repair it
49 euros
HDMI port replacement
Bent or broken pins
from 99 euros
HDMI chip replacement
No picture while the console starts up fine
from 149 euros
Motherboard repair
Short circuit, burnt through trace, will not start
from 89 euros
Stick drift repair
New module or Hall sensor, both sticks
59 euros
Treating moisture damage
Cleaning, repairing and days of testing
from 99 euros
Switch charging port
Pulled loose or no longer charging
from 79 euros
Servicing and thermal paste
Dust, fan, new paste or liquid metal
from 69 euros
If the repair does not work out, you do not pay for the repair. Only the diagnosis and the return postage still apply.
Why here
Microsoldering, no guessing with parts
Most shops swap a module and see if that helps. We measure through the board, find the fault and repair exactly that. That is the difference between a console that works again and a console that comes back in three months.
- Your games, your saves and your drive stay where they belong.
- Twelve months warranty on every repair we do.
- If it does not work out, you do not pay for the repair.
- All over Belgium. You can post it to us, or drop by Monday to Saturday.
0.3 mmthe size of the connection we repair
2 to 5working days from arrival to return
12 mthswarranty on every repair
Questions
What people ask us before they send anything
Is it safe to send my console by post?
That is the question we get most often. You are not sending a box of clothes, you are sending a device worth hundreds of euros. So first you get a short set of instructions from us: which box, how much padding, and what to do with the drive and the cables.
The shipment is insured, both ways. You get a message as soon as your console arrives, and another one when it is on its way back to you.
Does a repair not cost almost as much as a new console?
At a shop that swaps modules, often yes. With repair on the board, almost never. An HDMI port is around 99 euros, an HDMI chip around 149. A new console costs many times that, and you still do not have your old storage.
You hear the price after the diagnosis and before we start. If you think it is too much, we send it back untouched.
What if it does not work out?
Then you do not pay for the repair. Some boards are so badly damaged that a repair no longer makes sense, usually after long term moisture damage. In that case we simply tell you, with photos, and you pay only the diagnosis and the return postage.
Do my games and my storage stay on it?
Yes. That is exactly why repair on the board exists. Your drive stays in your own console, and we do not touch it. Your saves, your screenshots, your installed games and your accounts are all still there after the repair.
With an exchange through the manufacturer you lose all of that, because you get a different unit back.
How long will I be without my console?
Count on two to five working days from the moment it arrives. An HDMI port is often quicker, heavy moisture work takes longer because the board has to dry and is then tested for days. If you are in a hurry, say so, and we will see what is possible.
Why not just go to the manufacturer or the shop?
Within warranty that is often the smartest move. Out of warranty their answer is almost always an exchange, and that costs you your unit, your storage and usually more money.
We do the work they do not do: finding the fault on the board and repairing that one connection.
Do you repair stick drift too?
Yes, and it is one of our busiest repairs. Drift comes from wear in the potentiometer of the stick. We replace the module, and on most controllers we can fit Hall sensors. Those do not wear out, so the drift does not come back either.
Works on DualSense, Joy Con and Xbox controllers.
Request
Tell us what is going on
You do not need to know what is broken. Just describe what you see and hear, and we will work it out. You get an answer within one working day with the shipping instructions and a guide price.
- An answer within one working day
- Price up front, you decide
- All over Belgium, you can post it to us
Thanks, we have your request
You get an answer within one working day with the shipping instructions and a guide price. If you have a question that cannot wait, email info@consoleherstel.eu.